Remote onboarding is now the rule, not the exception, and consumer attitudes toward this process are quickly solidifying into a set of experiential expectations that must be met. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
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Clunky address verification measures can cause consumers to abandon their carts — or worse yet, not receive their orders — costing retailers business, says Preethy Vaidyanathan, chief product officer at pizzeria-focused technology services provider Slice. In the latest Digital Consumer Onboarding Tracker, she discusses how...
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Remote onboarding has overtaken (some might say overwhelmed) banks and merchants all year long as a deluge of faceless applicants opened accounts and cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
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SMS-based communication is a valuable tool for everything from onboarding verification to customer outreach, but one that just 39 percent of merchants use today. Sam Shames, co-founder and chief operating officer of wearable technology startup Embr Labs, explains the value of using SMS services to...
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Startling new technologies from mobile to cloud are revolutionizing identity verification during the mass migration to digital everything. That’s great, but it’s not always the ideal solution. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
