ClassPass is using artificial intelligence (AI) to absorb a growing share of customer support work as inquiry volumes rise, shifting its operation to a chat-first, 24/7 model and reorganizing how agents work. The fitness subscription platform says the changes have allowed it to increase service...
Artificial intelligence (AI) company Fundamental has teamed with Amazon and raised $255 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Anthropic announced Thursday (Feb. 5) Claude Opus 4.6, a new version of its flagship artificial intelligence model that it described as a direct upgrade to Claude Opus 4.5, designed for enterprise and knowledge work. Get the Full Story Complete the form to unlock this article...
OpenAI now offers both a platform and the services of human engineers to help enterprises use artificial intelligence (AI) agents. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
Agentic artificial intelligence is gaining momentum across banking and commerce, and payments networks are among the leaders. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Artificial intelligence (AI) infrastructure builder Cerebras announced a funding round Tuesday (Feb. 3) that nearly tripled its valuation from four months earlier. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
EnFi has raised $15 million to expand the use of artificial intelligence (AI) agents that analyze and make credit decisions at banks, Reuters reported Wednesday (Feb. 4). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Anthropic will not add advertising to its artificial intelligence (AI) assistant Claude, the company said in a Wednesday (Feb. 4) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
AT&T is deploying a new generation of autonomous AI agents across its consumer and enterprise operations to tackle escalating spam and fraud calls and cut service friction for customers and employees alike. Get the Full Story Complete the form to unlock this article and enjoy...
