Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Pandora Embraces AI Agents, Gets New CEO
December 22, 2025

Jewelry retailer Pandora is seeing the benefits of agentic artificial intelligence amid a leadership change. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Safebooks CEO Says AI Agents Solve CFO’s Data Plumbing Problem
December 22, 2025

Watch more: The Digital Shift: Safebooks’ Ahikam Kaufman Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Artificial Intelligence
Visa Maps a Path to Agentic Commerce That Feels Familiar — and Safe
December 22, 2025

Watch more: Monday Conversation: Visa’s Rubail Birwadker Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Artificial Intelligence
AWS and Microsoft Present Agentic AI’s Banking Business Case
December 22, 2025

Agentic AI is often portrayed as a ‘wait-and-see’ game. As PYMNTS Intelligence data shows, CFOs have expressed their curiosity and a limited amount of trust, but they’ve yet to take their hands off the wheel.  Get the Full Story Complete the form to unlock this...

Artificial Intelligence
OpenAI ‘Compute Margin’ Doubles Over Nearly Two Years
December 21, 2025

OpenAI has reportedly seen better margins from its paid offerings this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Visa and Aldar Launch Voice-Enabled AI Payments for Real Estate
December 19, 2025

Customers of Abu Dhabi-based real estate developer, manager and investor Aldar will be able to pay their real estate service charges by talking with an artificial intelligence (AI) agent. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
How AI Is Rewriting the Healthcare Playbook
December 19, 2025

Health systems are turning to artificial intelligence as rising complexity and labor pressures demand faster, more reliable decisions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
BNP Paribas Unveils AI Tool for Investment Teams
December 19, 2025

BNP Paribas has rolled out an internal artificial intelligence (AI) portal designed to speed up pitch preparation for its investment bankers, according to a Friday (Dec. 19) report from Financial News. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Consumers Spent $2.5 Billion in ChatGPT Mobile App in 2025
December 18, 2025

Consumers have spent over $3 billion in OpenAI’s ChatGPT mobile app in the roughly 31 months since the app was launched. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....