Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
California Law Will Require AI Developers to Disclose Training Data
September 24, 2025

Starting Jan. 1, California will require developers of generative artificial intelligence (AI) models to publicly disclose what data they use to train their systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
The Rise of AI Agents and the Fall of Digital Wallets
September 24, 2025

In 1996 the Palm Pilot felt like the future. For those unfamiliar (or not yet born), the Palm Pilot was a pocket computer that organized contacts, calendars and tasks in a way that was fast, simple and portable. Developers created apps allowing users access to...

Artificial Intelligence
FICO Debuts Financial Services Model to Reduce AI Hallucinations
September 23, 2025

FICO introduced a tool designed to help companies combat artificial intelligence hallucinations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Big Tech Charts Paths on AI, Infrastructure and Regulation
September 23, 2025

Amazon, Google and Microsoft set out their latest moves on artificial intelligence and infrastructure in the past week, underscoring how the industry’s largest firms are positioning themselves for growth under mounting regulatory and policy scrutiny. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Visa and Intella Partner on Arabic-Language Conversational AI for Financial Institutions
September 23, 2025

Visa and intella, a builder of Arabic-first artificial intelligence models for enterprise contact centers, partnered to co-develop conversational AI models for financial institutions across the Middle East and North Africa. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Nvidia to Invest Up to $100 Billion in OpenAI, Setting Private Funding Record
September 23, 2025

Nvidia, the artificial intelligence industry’s most valuable chipmaker, will commit as much as $100 billion to OpenAI beginning in 2026. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
AI Companies Face $800 Billion Funding Shortfall, Says Bain Report
September 23, 2025

A report by Bain & Co. found that the artificial intelligence sector faces an $800 billion problem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
AI Puts Payments Firms at a Crossroads: Efficiency or Empathy?
September 23, 2025

Payments and credit card service organizations have always been measured by their ability to reduce friction. Contact center average handle time, dispute resolution speed, and fraud detection accuracy are all metrics that shape strategies and incentives. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Citi Adds Agentic Platform to Streamline Workflows
September 22, 2025

Citigroup has launched an upgraded version of its internal artificial intelligence platform, Citi Stylus Workspaces, which now includes agentic AI capabilities intended to help employees complete complex, multi-step tasks more efficiently, according to a Monday (Sept. 22) news release. Get the Full Story Complete the...