Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Claude Can Now Build Spreadsheets and Documents as Anthropic Focuses on Enterprise Productivity
September 09, 2025

Anthropic on Tuesday (Sept. 9) launched a feature preview that allows users of its artificial intelligence (AI) assistant Claude to create and edit files, including Excel spreadsheets, Word documents, PowerPoint decks and PDFs, directly within Claude.ai and the desktop app. Per the announcement, the new...

Artificial Intelligence
Ralph Lauren Begins Rollout of AI-Powered Conversational Shopping Experience
September 09, 2025

Luxury lifestyle company Ralph Lauren is rolling out an artificial intelligence-powered conversational shopping experience that is designed to serve as a stylist. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
OpenAI Says AI Hallucinations Are Systemic, Not a Bug
September 09, 2025

Large language models don’t just make mistakes. They sometimes invent answers with striking confidence. A new paper from OpenAI researchers Adam Tauman Kalai, Ofir Nachum, and colleagues argues that these “hallucinations” are not mysterious glitches but predictable byproducts of the way today’s artificial intelligence (AI)...

Artificial Intelligence
Qualcomm and Google Cloud to Help Automakers Deploy AI Agents
September 08, 2025

Qualcomm Technologies and Google Cloud have partnered to provide automakers with tools they can use to add artificial intelligence (AI) agents to their vehicles. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
OpenAI Aims to Take AI-Made Film to Cannes
September 08, 2025

OpenAI is reportedly getting into the movie business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Artificial Intelligence
Anthropic Agrees to $1.5 Billion Settlement in AI Copyright Case
September 07, 2025

Anthropic will reportedly pay $1.5 billion to settle a high-profile copyright violation lawsuit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI Forecasts Spending Will Jump to $115 Billion Through 2029
September 07, 2025

OpenAI has reportedly told shareholders it expects a steep jump in spending through 2029.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Google AI Model Uses Virtual Satellite to Map Earth
September 06, 2025

Google DeepMind introduced a new artificial intelligence model that captures the vivid details of the Earth’s surface, which helps scientists and governments make better decisions about the land and sea. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Palo Alto Networks CEO Says Enterprises Cautious About Agentic AI
September 05, 2025

Enterprises may be cautious about adopting agentic artificial intelligence browsers, due to worries about the technology’s autonomy, Palo Alto Networks CEO Nikesh Arora said Thursday (Sept. 4). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...