Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Breakup of Meta, Google May Spur New AI Innovation Wave, Analysts Say
April 21, 2025

Just as companies are ramping up their artificial intelligence (AI) deployments in areas ranging from customer service to manufacturing, the U.S. government is seeking to break up two of the biggest AI players, which could have repercussions for AI development and investment for years to...

Artificial Intelligence
45% of Middle-Market Firms Report Increased Use of GenAI
April 21, 2025

GenAI is rapidly shifting from back-office experimentation to the strategic core of finance departments at major U.S. corporations, according to a PYMNTS report, “CFOs Envision Growing Role For GenAI In Finance.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
AI Startup Mechanize Aims for ‘Automation of All Work’
April 20, 2025

Will artificial intelligence (AI) eventually replace humans in the workplace? The founder of Mechanize seems to think so.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
This Week in AI: Tariffs Hit AI, Tech Giants’ Antitrust Woes and a More Adept...
April 18, 2025

It’s a big week for artificial intelligence news. AI hardware is being dinged by tariff troubles while two juggernauts in the AI field — Meta and Google — are in the crosshairs of the U.S. government. Meanwhile, OpenAI unveiled a more capable and smarter ChatGPT...

Artificial Intelligence
Johnson & Johnson: 15% of AI Use Cases Deliver 80% of Value
April 18, 2025

Johnson & Johnson reportedly found that 10% to 15% of artificial intelligence use cases deliver 80% of the value. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
OpenAI Says Its Latest Reasoning Models Upgrade Agentic Capabilities
April 18, 2025

OpenAI unveiled its latest AI models this week that it says are poised to bring more capable AI agents to business. These new reasoning models can use all of ChatGPT’s tools and even incorporate images — a first for the company. Get the Full Story...

Artificial Intelligence
From Buzzwords to Bottom Lines: Understanding the AI Model Types
April 17, 2025

There’s an alphabet soup of terms floating around when it comes to artificial intelligence models. There are foundation and frontier models, large and small language models, multimodal models — and the AI model term du jour, reasoning models. Get the Full Story Complete the form...

Artificial Intelligence
AI Regulations: OpenAI Calls on EU to Review, Simplify AI Rules
April 17, 2025

OpenAI is calling for a simplification and review of AI regulations in Europe that it said could impede the region’s competitiveness globally, as the EU embarks on a set of initiatives for AI growth and innovation. Get the Full Story Complete the form to unlock...

Artificial Intelligence
How to Manage Risks When Employees Use AI Secretly for Work
April 17, 2025

Employees who use generative artificial intelligence tools in the workplace without company approval or oversight — a practice known as “bring your own AI’ or BYOAI — could introduce risks into the enterprise, according to MIT researchers. Get the Full Story Complete the form to...