Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Report: OpenAI to Test Feature Connecting ChatGPT to Slack and Google Drive
Artificial Intelligence
Report: OpenAI to Test Feature Connecting ChatGPT to Slack and Google Drive
March 17, 2025

OpenAI is reportedly set to start testing a feature called ChatGPT Connectors that will let business customers connect Slack and Google Drive to ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

AI’s Next Job Is as Your Collaborative ‘Digital Chief of Staff’
Artificial Intelligence
AI’s Next Job Is as Your Collaborative ‘Digital Chief of Staff’
March 17, 2025

The role of generative artificial intelligence (AI) in the workplace is shifting from summarizing or creating content for single users to co-working and collaboration with multiple agents, according to the chief product officer of Microsoft Experiences and Devices. Get the Full Story Complete the form...

Zoom Adds More AI Agents Across Platform
Artificial Intelligence
Zoom Adds More AI Agents Across Platform
March 17, 2025

Zoom has added new artificial intelligence (AI) agentic skills to its AI Companion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Google Cloud Exec: AI Bridges the Gap Between Brands and Consumers
Artificial Intelligence
Google Cloud Exec: AI Bridges the Gap Between Brands and Consumers
March 17, 2025

If you ask any marketer to list four of the main challenges they face today, they will most likely say lack of staff, an insufficient budget, inability to effectively measure marketing impact and not enough personalization. Get the Full Story Complete the form to unlock...

AI Investments Expected to Shift to Inference While Growing Faster Than Forecast
Artificial Intelligence
AI Investments Expected to Shift to Inference While Growing Faster Than Forecast
March 17, 2025

The impact of reasoning AI models from DeepSeek and OpenAI is reportedly expected to shift the focus of artificial intelligence (AI) investments while also boosting AI spending overall. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Musk vs OpenAI Nonprofit Trial Could Commence in December
Artificial Intelligence
Musk vs OpenAI Nonprofit Trial Could Commence in December
March 16, 2025

OpenAI and Elon Musk have reportedly agreed to a trial date over OpenAI’s for-profit transition. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Report: Nvidia Aims to Expand AI Efforts Beyond Chips
Artificial Intelligence
Report: Nvidia Aims to Expand AI Efforts Beyond Chips
March 14, 2025

Nvidia CEO Jensen Huang is reportedly working to make sure the chip maker has a secure foundation in case the demand driven by artificial intelligence (AI) systems slows down. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

CZI’s Priscilla Chan on ‘Virtual Cells’ AI Models to Cure Diseases
Artificial Intelligence
CZI’s Priscilla Chan on ‘Virtual Cells’ AI Models to Cure Diseases
March 14, 2025

The head of the Chan Zuckerberg Initiative (CZI) believes that artificial intelligence (AI) can accelerate medical research such that it would be possible within 10 to 20 years to stop a disease very early on in its tracks. Get the Full Story Complete the form...

CFOs Get Schooled on Taking Enterprise AI From Curiosity to Business Impact
Artificial Intelligence
CFOs Get Schooled on Taking Enterprise AI From Curiosity to Business Impact
March 14, 2025

Artificial intelligence (AI) is hurtling forward at an unprecedented pace, changing everything along its way. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...