Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Google Unveils Enterprise AI Platform With Search and Agents
December 16, 2024

Google unveiled a platform that provides artificial intelligence agents and AI-powered search to enterprises. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Goldman Sachs: Just 6.1% of American Companies Using AI 
December 15, 2024

New research from Goldman Sachs shows muted artificial intelligence (AI) use at American companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Musk Offers Free Access to Grok-2 AI Chatbot to X Users
December 15, 2024

Elon Musk is offering users of his social media platform free access to his artificial intelligence (AI) chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
OpenAI Pitches Its Usefulness to Trump Amid Musk Rivalry
December 15, 2024

There’s a new variable in the Sam Altman/Elon Musk rivalry: President-elect Donald Trump. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI Says Deployment of Telemetry Service Caused 3-Hour Outage
December 13, 2024

OpenAI said its deployment of a new telemetry service caused a three-hour outage of all its services Wednesday (Dec. 11). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
This Week in AI: Bots Transform Shopping as Tech Giants Roll Out Digital Assistants
December 13, 2024

This week in artificial intelligence, shopping assistants emerged across major tech platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Shopping Bots Race to Fill Online Carts
December 13, 2024

Silicon Valley is unleashing artificial intelligence agents that can surf online stores, swipe digital credit cards and buy goods without a human lifting a finger — forcing eCommerce players to grapple with a future where the shoppers aren’t people. Get the Full Story Complete the...

Artificial Intelligence
Microsoft’s AI Vision Eyes Online Shopping Carts
December 13, 2024

Microsoft handed its artificial intelligence (AI)- powered assistant a pair of digital eyes, letting it peek over users’ shoulders as they browse the web and weigh in on everything from paint colors to wedding shoes. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
When Your AI Helper Has a Mind of Its Own 
December 12, 2024

A top artificial intelligence assistant recently defied attempts to shut it down during safety testing, raising questions about whether businesses can genuinely control the technology they’re rushing to adopt. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...