Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
AI Turns Small Business Compliance From Cost Center to Strategic Advantage
November 11, 2024

The goal of innovation is to help businesses better tackle challenges that can feel daunting due to limited resources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Paytronix Adds GenAI Assistant to Guest Engagement Platform
November 11, 2024

Paytronix has added a generative artificial intelligence (AI) assistant to its guest engagement platform for restaurants and convenience stores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
AI Explained: Inside the Datasets Teaching Today’s AI Systems
November 11, 2024

Behind every modern artificial intelligence (AI) system lies a crucial foundation: massive datasets that serve as the model’s training ground. These collections of information, more significant than any human could process in a lifetime, shape how AI systems recognize images, understand text and process language....

Artificial Intelligence
Shopify, Amazon and Google Heat Up AI Retail Race
November 08, 2024

Tech players are positioning themselves in artificial intelligence-powered retail, with Coveo adding personalization tools to Shopify Plus stores and Amazon founder Jeff Bezos investing $400 million in Physical Intelligence’s dexterous robots. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Anthropic’s AI Upgrade Raises Price-Performance Questions
November 08, 2024

Artificial intelligence (AI) models could soon become more expensive, forcing businesses to reassess their AI investment strategies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Report Says Amazon May Be Negotiating New Anthropic Investment
November 07, 2024

Amazon is reportedly in talks to make a second multibillion-dollar investment in artificial intelligence (AI) startup Anthropic, mirroring its initial $4 billion deal from March 27. As reported Thursday (Nov. 7) by The Information’s Anissa Gardizy, this deal could have a catch. Get the Full...

Artificial Intelligence
AI Firms Join Forces With eCommerce Giants to Improve Shopper Conversion
November 07, 2024

Coveo’s recent partnership with Shopify highlights a trend of artificial intelligence (AI) companies teaming up with eCommerce platforms to enhance customer engagement. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Companies Bet on AI to Cut Through Digital Clutter
November 07, 2024

Companies have hundreds of apps and documents, and employees spend hours searching through them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
AI Spending Surge Drives Palantir, DigitalOcean Gains
November 07, 2024

Enterprise technology providers from Palantir to Lumen are riding an new wave of artificial intelligence (AI) adoption. Multiple firms report dramatic revenue growth and expanded AI offerings in their latest earnings, ranging from Palantir’s 30% revenue jump to Helport AI’s 132% surge, as businesses rush...