Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Twilio Unveils AI Tools for Customer Engagement Platform
Artificial Intelligence
Twilio Unveils AI Tools for Customer Engagement Platform
August 23, 2023

Twilio has introduced new artificial intelligence (AI) tools for its customer engagement platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

The Modern Fraud Dilemma: It’s Good AI Against Bad AI 
Artificial Intelligence
The Modern Fraud Dilemma: It’s Good AI Against Bad AI 
August 23, 2023

Generative artificial intelligence (AI) is making everything easier, including scams. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Meta Unveils AI Model for Speech and Text Translations
Artificial Intelligence
Meta Unveils AI Model for Speech and Text Translations
August 22, 2023

Meta has unveiled an artificial intelligence (AI) model that performs speech and text translations for nearly 100 languages. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

VMware and NVIDIA Expand Partnership to Accelerate Generative AI Adoption
Artificial Intelligence
VMware and NVIDIA Expand Partnership to Accelerate Generative AI Adoption
August 22, 2023

VMware and NVIDIA have expanded their strategic partnership to help enterprises adopt generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Generative AI Helps Auto-Complete Commercial Transactions
Artificial Intelligence
Generative AI Helps Auto-Complete Commercial Transactions
August 22, 2023

The B2B ecosystem is mired in legacy and often interpersonal, relationship-based processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Zoom Taps AI to Empower Customers in Safe Hybrid Work Environment
Artificial Intelligence
Zoom Taps AI to Empower Customers in Safe Hybrid Work Environment
August 21, 2023

Zoom has made significant advancements in its artificial intelligence (AI) technology as it aims to empower customers to work smarter in a hybrid work environment.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

How Not to Become Just Another Gen AI Platform
Artificial Intelligence
How Not to Become Just Another Gen AI Platform
August 21, 2023

Experimenting with the potentially disruptive use cases of generative artificial intelligence (AI) is relatively easy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

YouTube Collaborates With Universal Music Group for AI Music Program
Artificial Intelligence
YouTube Collaborates With Universal Music Group for AI Music Program
August 21, 2023

YouTube has unveiled its artificial intelligence (AI) music principles and introduced the YouTube Music AI Incubator, a program designed to collaborate with artists, songwriters and producers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

AI, Self-Service Models Promise a Re-Imagining of the Grocery Run
Artificial Intelligence
AI, Self-Service Models Promise a Re-Imagining of the Grocery Run
August 21, 2023

That age-old routine of daily life — the grocery run — is getting a makeover thanks to advanced technology, specifically artificial intelligence (AI) and self-service models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...