Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Booking Holdings Brands Working Together to Deploy AI
August 04, 2023

Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
LLMs Are Taking Generative AI to a Higher Level
August 04, 2023

LLMs are paving the way for innovative new AI products across sectors such as healthcare, law and finance, but all this innovation comes at a price, ranging from the cost of computing power to the societal toll of displacing workers and spreading misinformation. The “Generative...

Artificial Intelligence
Why Regulating AI Is Like Regulating Air or Water, Says UPenn Professor
August 04, 2023

Those nations shepherding to market modern technical innovations have so far prioritized innovation over regulation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Goldman Sachs: AI’s GDP Impact Could Be Bigger Than Electricity
August 03, 2023

Could the impact of artificial intelligence (AI) on the economy eclipse that of electricity? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Costs Are Top of Mind as LLMs Upgrade Chatbots for Industry-Specific Use Cases
August 03, 2023

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Artificial Intelligence
Chaser Deploys AI to Predict Best Times for Payment Reminders
August 02, 2023

Chaser, a global accounts receivables (AR) platform and credit control service provider, has launched an artificial intelligence (AI)-powered “recommended chasing times” feature designed to help businesses optimize collections efforts and improve cash flow. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Google Wants to Employ AI for ‘Supercharged’ Smart Assistant
August 02, 2023

Google’s Assistant is getting an AI-powered upgrade that will cost some workers their jobs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Generative AI Is Changing the Conversation Around Chatbots
August 02, 2023

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Artificial Intelligence
Olo Taps AI to Improve Digital Ordering and Payment Experience
August 01, 2023

Second quarter earnings for restaurant technology platform Olo released Tuesday (Aug. 1) showcased strong company performance and a commitment to shaping the future of the restaurant industry through digital innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...