RingCentral’s AI Receptionist handles roughly 11,800 businesses across healthcare, financial services, construction, and legal. Until last week, it answered calls. Now it books appointments, processes orders and responds to messages without looping in a human. Get the Full Story Complete the form to unlock this...
Forty million trips a day. Fifteen thousand cities. More than 70 countries. Uber doesn’t run a ride-hailing app so much as a living logistics network, one where every market operates on its own traffic rhythms, regulations, languages and pricing dynamics. Get the Full Story Complete...
OpenAI launched a new company that will help organizations build and deploy artificial intelligence systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
In its first week live, an artificial intelligence agent called Bobbi resolved 82% of citizen queries across three police forces in the United Kingdom without once passing the call to a human. Get the Full Story Complete the form to unlock this article and enjoy...
Chinese conglomerate Alibaba is reportedly planning to integrate its Qwen artificial intelligence platform and online marketplace Taobao. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Record spending on artificial intelligence by America’s tech giants has reportedly eaten into their cash flow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Let us begin by tipping a small, respectful, slightly terrified king to the International Chess Federation, which has managed to connect three things that reliably make people feel inadequate: chess, artificial intelligence and education. Get the Full Story Complete the form to unlock this article...
Wearables track sleep, heart rate and recovery in real time. Logging a meal still means searching a database, estimating a portion and typing it in by hand. That gap has been one of digital health’s most stubborn problems. Get the Full Story Complete the form...
Airbnb is gaining innovation and efficiency through its use of artificial intelligence, the company said in a shareholder letter released Thursday (May 7). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...