Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
Artificial Intelligence
Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
March 16, 2026

Can banking be done through chat? Ryt Bank in Malaysia thinks so, and its chat-based artificial intelligence (AI) system now processes about 80,000 transactions a month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Google Debuts Program to Help Europeans Gain AI Skills
Artificial Intelligence
Google Debuts Program to Help Europeans Gain AI Skills
March 16, 2026

Google has launched a program to help European students and workers gain AI skills. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Musk Courts Bankers and Lenders to Teach Grok Finance
Artificial Intelligence
Musk Courts Bankers and Lenders to Teach Grok Finance
March 16, 2026

xAI reportedly wants its Grok chatbot to get better at offering financial strategies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Alibaba Consolidates AI Divisions to Power the Agent Economy
Artificial Intelligence
Alibaba Consolidates AI Divisions to Power the Agent Economy
March 16, 2026

Alibaba has established a new business group dedicated to artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Meta Signs $27 Billion AI Infrastructure Agreement With Nebius
Artificial Intelligence
Meta Signs $27 Billion AI Infrastructure Agreement With Nebius
March 16, 2026

Meta has formed a $27 billion infrastructure agreement with AI cloud company Nebius. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

ServiceNow CEO Predicts 30% College Grad Unemployment Due to AI
Artificial Intelligence
ServiceNow CEO Predicts 30% College Grad Unemployment Due to AI
March 15, 2026

ServiceNow’s CEO is warning that college graduates could struggle to find work due to artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

ByteDance Pauses AI Video Launch Over Copyright Issues
Artificial Intelligence
ByteDance Pauses AI Video Launch Over Copyright Issues
March 15, 2026

ByteDance has reportedly postponed the launch of its new artificial intelligence video-generation model over copyright disputes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Musk’s $134 Billion Claim in OpenAI Case Questioned by Judge
Artificial Intelligence
Musk’s $134 Billion Claim in OpenAI Case Questioned by Judge
March 15, 2026

The federal judge in Elon Musk’s case against OpenAI has reportedly questioned the billionaire’s damage claim. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Fake Worker Scams Swamp Remote Hires
Artificial Intelligence
Fake Worker Scams Swamp Remote Hires
March 15, 2026

AI-powered “fake worker” scams are reportedly spreading from the U.S. to Europe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...