Latin American eCommerce and payments firm Mercado Libre is reportedly set to invest a record $2.5 billion in Mexico this year, up from the $1.6 billion spent in 2023. The investment will be distributed across various business areas, including warehouse expansion, logistics network enhancement, loan...
When it comes to providing a satisfying experience that keeps customers coming back, direct-to-consumer (D2C) brands are falling behind, PYMNTS Intelligence research suggests. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” created in collaboration...
When online shoppers decide to make purchases from eCommerce marketplaces rather than directly from brands or retailers, PYMNTS Intelligence research reveals, affordability is their top priority. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,”...
Online retailer Beyond has acquired Zulily, saying the move will boost its position in the off-price market. Zulily, a flash sale promoter and eCommerce retailer, will join Overstock and Bed Bath & Beyond in its new owner’s portfolio, Beyond said in a Thursday (March 7) press release. “This acquisition doubles down on our...
As consumers’ budgetary pressures prompt them to seek lower-priced options, many digital resale platforms are seeing growth, but eCommerce has a long way to go when it comes to driving penetration in secondhand retail. Discussing the opportunity that the category presents, Depop owner Etsy shared on its most recent earnings call...
For eCommerce customers who prefer to shop at will versus scheduling auto-fill deliveries, PYMNTS Intelligence reveals, having control over how they use their time each day is a top priority. By the Numbers The PYMNTS Intelligence study “The Replenish Economy: A Household Supply Deep Dive,” created...
As digital merchants compete for consumers’ growing online grocery spending, Ocado Group said one of the biggest challenges to driving penetration across the industry is key players’ ongoing failure to deliver items accurately and on time. The British grocery technology company is part of PYMNTS’ CE 100 Index,...
Amid ongoing consumer belt-tightening, The RealReal is seeing personalized messaging go a long way toward incentivizing spending. John Koryl, CEO of the luxury resale marketplace, shared on a call with analysts Thursday (Feb. 29), discussing the company’s fourth quarter and full year 2023 financial results, that personalized...
Cart abandonment, a key element of increasing online conversion, poses a significant challenge for online marketplaces, retailer and brand sites. This issue is increasingly worrisome as budget-conscious shoppers use carts as wish lists while searching for better deals. Online businesses use various strategies to try...
