Subscription Commerce

Subscription Commerce
Tech Subscription Platform Raylo Secures $136M Loan
January 31, 2023

The London-based tech subscription startup Raylo has secured a £110 million ($135.64 million) loan. As reported by tech funding news on Tuesday (Jan. 31), the debt facility is provided by NatWest bank and Quilam Capital. According to the article, Raylo will use the funds to...

Subscription Commerce
Failed Subscription Payments Do Damage but Are Fixable
January 27, 2023

If customer churn is an inevitable reality within the subscription industry, than involuntary churn is, perhaps, its unavoidable and unwanted cousin. Often the result of easily fixable failed payments, involuntary churn angers consumers who experience service interruptions because a streaming service or retail subscription merchant...

Subscription Commerce
FINN Launches B2B Car Subscription Service in US 
January 26, 2023

FINN has launched its car subscription service for businesses in the United States. This business-to-business (B2B) service, which is already offered in Germany, allows businesses to access six- or 12-month contracts and dedicated customer success managers, FINN said in a Thursday (Jan. 26) press release....

Subscription Commerce
Auto-Renewal Warnings Drive More Subscription Firms to Data-Based LTV Strategies
January 19, 2023

Subscription businesses must do a better job of locking in loyalty and rely less on tactics like auto-renewals that regulators dislike. This, as the Consumer Financial Protection Bureau (CFPB) issued a stern warning to subscription merchants in a Thursday (Jan. 19) press release that opened...

Subscription Commerce
Half of All Subscription Providers Are Struggling to Attract Customers
January 12, 2023

Amid inflation, about half of subscription businesses expect a difficult year ahead for customer acquisition. By the Numbers For PYMNTS’ recent study “The State Of Subscription Business: Best Practices And Business Performance Drivers,” created in collaboration with FlexPay, we surveyed 200 executive decision-makers at companies that...

Subscription Commerce
Two-Thirds of Subscription Businesses Do Not Measure Churn
January 11, 2023

Subscription businesses looking to boost their performance may need to get more granular about data. By the Numbers For PYMNTS’ recent study “The State Of Subscription Business: Best Practices And Business Performance Drivers,” created in collaboration with FlexPay, we surveyed 200 executive decision-makers at companies that...

Subscription Commerce
Subscription Metrics and Recovery Tools Set Top Performers Apart
January 11, 2023

As a subscription business, performance is only as good as the metrics you measure. That’s a prime takeaway from “The State Of Subscription Business: Best Practices And Business Performance Drivers,” a PYMNTS and FlexPay collaboration, which examines the correlation between churn, failed payments and customer...

Subscription Commerce
Report: Subscription Companies Deploy Best Practices in Tough Economy 
January 10, 2023

Subscription companies are looking to deploy best practices as they deal with an economic downturn. That’s one of the findings of a new report released by global payments and technology company FlexPay and PYMNTS. “The State of Subscription Business: Best Practices and Business Performance Drivers”...

Subscription Commerce
Creative Fabrica, Dutch Subscription Marketplace for Designers, Secures $61M Funding
January 10, 2023

The Amsterdam-based startup Creative Fabrica has raised $61 million in a fresh funding round. An online marketplace for fonts, graphics, digital designs and other content for designers and crafters, in addition to human-designed materials, Creative Fabrica also lists artificial intelligence-generated (AI) content. On the AI...