As economic pressures continue, the majority of subscription companies are preparing for a difficult year. By the Numbers For PYMNTS’ recent study “The State Of Subscription Business: Best Practices And Business Performance Drivers,” created in collaboration with FlexPay, we surveyed 200 executive decision-makers at companies...
PYMNTS’ latest research on the subscription industry reveals that firms that track and manage customer lifetime value (LTV) are five times more likely to be top performers at minimizing revenue loss due to failed payments. While most subscription firms track metrics such as customer churn...
In 2023, D2C companies relying on recurring payments may need to rethink their business model. In an interview with PYMNTS, Matthew Berk, CEO and co-founder of direct-to-consumer (D2C) coffee company Bean Box, which offers both subscriptions and products available for one-time purchase, argued that companies...
It’s been a year of transitions for the subscription business, creating question marks for 2023. Invoking “the great unsubscribe” became commonplace in 2022 as inflation-beset consumers had to pick and choose between the subscriptions acquired during two years of COVID restrictions. Those were hard choices,...
With data showing consumers cutting back retail subscriptions, merchants must rethink how to reduce churn. And with more subscribers reining in spending, sticky.io President and CEO Brian Bogosian said the “do I really need this” scrutiny over keeping or dumping a subscription cannot be taken lightly. “I think that...
Twitter will resurrect its Twitter Blue subscription service this week, with Apple users paying more. The social media platform said on its own Twitter account that the service will resume Monday (Dec. 12) for $8 per month on the web — or $11 per month...
Apple Music will soon add a feature that makes it easier for fans to sing along with songs. Due to become available to Apple Music subscribers later in December, the new Apple Music Sing will allow users to adjust the volume of the vocals on songs...
Fifteen months after leaving the platform, HBO Max is returning to Amazon Prime. Amazon announced the move in a news release Tuesday (Dec. 6), saying its members can now subscribe to HBO Max via Prime for $14.99 per month. Terms of the deal were not released, although Bruce Campbell, chief...
As consumers reevaluate subscriptions amid inflation, new data shows beauty memberships are the most vulnerable. In fact, a greater share of customers is cutting out their subscriptions to beauty products than to any other kind of product or service, according to the November edition of...
