Subscriptions

Subscriptions
Disney’s Streaming Success May Rest with Sequels as Subscriber Numbers Dip
February 09, 2023

For Disney, a bit of subscriber churn shows up in the numbers. But there’s no looming derailment of the long-term economic model. Provided that the plan to cut content costs and cross-sell blockbusters (and sequels down the line) plays out.       To that end,...

Subscriptions
Survey Finds 38% of Netflix ‘Borrowers’ Will Pay After Crackdown
February 06, 2023

Some people who have been “borrowing” Netflix may begin paying for it. Seeking Alpha reported Monday (Feb. 6) that a survey by global investment banking firm Jefferies found that while 62% of the “password borrowers” said they would stop using Netflix when it begins charging...

Subscriptions
Helping Health And Fitness Subscriptions Keep New Year’s Profit Resolutions
February 06, 2023

Subscription fitness is sweating it out as exercise fans return to in-person studios and online workouts wane, necessitating innovation. During a PYMNTS On the Agenda discussion, Simone De La Rue, founder and CEO of Body By Simone (BBS), and Trace Galloway , chief strategy officer...

Subscriptions
Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
February 02, 2023

As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription businesses, accounting for almost half of all churn, as FlexPay CEO Darryl Hicks told PYMNTS’ Karen Webster in an interview....

Subscriptions
Consumers Prioritize Products Over Memberships as They Cut Subscription Spending
January 27, 2023

As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. The Context As consumers make difficult choices about which recurring payments stay and which they have to cut out, they are more interested in getting physical products than they...

Subscriptions
EV Subscription Service Onto Nets $124M Credit Facility
January 25, 2023

The electric car subscription service Onto has secured a £100 million ($123.9 million) credit line. The London-based firm announced the new facility in a blog post on Wednesday (Jan. 25), stating that it will use the funds to expand its fleet of electric vehicles (EVs). The facility...

Subscriptions
3 in 10 Subscription Services Are Losing Customers to Competitors
January 24, 2023

As subscriptions feel the churn, PYMNTS data shows that many are losing ground to competitors. The Context With subscription commerce taking over many of consumers’ daily routines, from how they get their food each day to how they get from place to place, companies in...

Subscriptions
Failed Payments Top Pain Point for Subscription Businesses
January 20, 2023

It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber dropped in September to 2.9, its lowest level since July 2021. We also measured a 2% dip in the share of consumers...

Subscriptions
CFPB Cracks Down on Subscription Businesses
January 19, 2023

Companies are being cautioned that they must not trick people into paying for subscriptions they don’t want. The Consumer Financial Protection Bureau (CFPB) has issued a guidance focused on “negative option” subscription services, which are those that automatically renew unless the consumer cancels, or that...