Subscription merchants are turning to tech to help reduce credit card chargebacks that eat up revenue and increase churn. The latest “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a PYMNTS and sticky.io collaboration, found that 22% of subscribers think it is very or...
Research shows consumers are dropping retail subscriptions, yet coffee is in its own category. One part essential commodity, one part affordable luxury, consumers’ caffeine fix is not to be messed with, but that demand is also not to be taken for granted, especially with the...
Blue Apron has announced that it is laying off about 10% of its corporate staff. The meal kit company shared the news in a press release Thursday (Dec. 8) in which it also stated that it intends to reduce expenses by around $50 million in 2023 relative to...
Price hikes and belt-tightening are an unhappy combination for retail subscriptions, causing cutbacks to deepen. That’s a key finding, among others, in the new “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a PYMNTS and sticky.io collaboration. As this latest sounding states, “Slightly more...
Nestlé is partly offloading its Freshly meal delivery business following disappointing results. The food and beverage giant announced earlier this month that it is forming a partnership with private equity firm L Catterton whereby the ready-made meal company will merge with the firm’s Kettle Cuisine...
Consumers may continue to shop for the staples of their holiday meal from their go-to grocers and food producers, but meal kit companies and other direct-to-consumer (D2C) food companies have the opportunity to gain share of stomach when it comes to the smattering of side...
Consumers are increasingly using stored payment credentials to speed up the purchasing process, but not all types of purchases are experiencing adoption of the technology at the same rate. For the PYMNTS study “How We Pay Digitally: Stored Credentials Edition,” created in collaboration with Amazon...
In a move to both grow its subscription program and capture consumers’ holiday spending, DoorDash has made its DashPass delivery subscription giftable. The aggregator announced Monday (Nov. 21) the option for consumers to purchase three-, six- or 12-month memberships for others to be sent via...
While investors cheered Robert Iger’s return as Disney’s CEO, challenges at the company’s streaming media division will be front and center thanks to new competition from Apple and Amazon and macroeconomic headwinds that have tightened subscription spending. It’s a reality that could see the Monday...
