Subscriptions

Subscriptions
SaaS Firm Freshworks Hits $300 Million In Annual Sales, Eyes IPO
February 16, 2021

San Mateo, California-based Freshworks said Tuesday (Feb. 16) that it has reached $300 million in annual recurring revenue, or subscription revenue, which amounts to a 40 percent growth in 2020 compared to the previous year. Meanwhile, the company has its sights on having an initial...

Subscriptions
Subscription Models Gain Traction With Tech Companies, Traditional Media
February 11, 2021

The great subscription rush is on. It seems like every day another traditional subscription-based business reports big numbers or there’s another big name making new subscription plays. Take, for example, Twitter. It has been the attention-getter in the crowd as the social media giant announced...

Subscriptions
Car Subscriptions Misfire, But Stay On Track For Future
February 11, 2021

Subscriptions in the world of cars has had some trouble getting into gear. In 2018, both Audi and BMW announced subscription programs that would allow consumers to pay a monthly fee to upgrade their automobiles to the latest model (whenever they wanted, in BMW’s case)....

Subscriptions
Vindicia: Digital Streaming Choices Drive Content Subscriptions
February 10, 2021

Ask Vindicia CEO Sharath Dorbala if he thinks the fast-growing and highly competitive market for digital content has become saturated, and he’ll tell you that it hasn’t. In fact, at a time when the disruptive over-the-top (OTT) media startups of yore (think Netflix or Spotify)...

Subscriptions
Digital IDs Reduce Churn For Subscription Firms
February 05, 2021

All subscription companies want to reduce churn — especially in the digital age, where switching costs can be low. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Subscriptions
Tax Compliance Complicates Software Subscription Business
February 02, 2021

Tax compliance has never been a simple issue for businesses. There are changing federal, state and local codes — and, of course, there are changes brought on by digital business models. One of those evolving models is subscription commerce, especially for software. Software used to...

Subscriptions
Vindicia: Accelerating Subscription Growth In The New Normal
January 28, 2021

Sharath Dorbala, CEO of Vindicia, discusses how subscription services must reach the next level in order to continue growing in the post-pandemic world. “With the subscription industry flourishing despite the pandemic, there’s more opportunity than ever to find complementary services across the subscription ecosystem that...

Subscriptions
Cancel Culture: Technology Makes Managing Subscriptions Easy For Consumers and Banks
January 27, 2021

In the pandemic, streaming has become firmly ingrained in everyday life — spanning Netflix, Disney, Spotify and all manner of content. For the companies themselves, the top line growth underpinned by recurring revenues has been significant. But for consumers, as noted by PYMNTS research, more...

Subscriptions
All About The Bundles: Subscription Firms Package Data And Customization To Build Trust
January 22, 2021

The subscription business is all about the bundles. For years “unbundling” disparate elements of subscription offers were all the rage when it came to reaching consumers. The concept of “bundle” became interchangeable with the concept of bloat, which meant consumers had to pay a lot...