(source: en.wikipedia.org)
And still they spend – and still, the outlook may be bright. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
The eCommerce brand Shopify is expected to pass eBay and become the second largest platform in the world in terms of sales volume behind Amazon, according to a report by CNBC. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
The DHL Africa eShop has expanded to include 13 more countries, bringing the total number of supported countries on the continent to 34, according to a report by TechCrunch. The DHL Africa eShop app was introduced in April, and it creates a link between more...
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Banks are turning to tools like voiceprint tech and fingerprint verification to deliver a personalized, yet secure, experience for customers who use their call centers, says TD Bank Head of U.S. Contact Centers Lindsay Sacknoff. In the latest Call Center Commerce Tracker, she discusses how...
The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as well as new voice and visual trends. Get the Full Story Complete the form to unlock this article and enjoy...
Fiverr, the company that matches freelancers to jobs, has announced a new eCommerce-based store with the intention of helping online businesses with services that support all their needs, the company said in a release. Get the Full Story Complete the form to unlock this article...
Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many channels. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. 3). Get the Full Story Complete the form...
