Instant Refunds? Consumers Say They’ll Pay For That
While 29% of consumers would pay a fee to receive the average disbursement in standard time, 41% would pay a fee for instant refunds. What’s driving their sense of urgency? PYMNTS Intelligence’s latest 17-page report, “Generation Instant: How Instant Payments Help Consumers Receive Overpayment Disbursements Faster,” a collaboration with Ingo Payments, has the answers and explores ways merchants can drive customer satisfaction through disbursements.