Alexa

Amazon Alexa, known simply as Alexa, is a virtual assistant developed by Amazon, first used in the Amazon Echo and the Amazon Echo Dot smart speakers developed by Amazon Lab126. Alexa is a cloud-based voice service that allows users to add products to a wish list, re-order items, check order status, and more - using just their voice.

Source: pay.amazon.com

Alexa Powers Uber Eats Delivery Updates
Alexa Powers Uber Eats Delivery Updates
May 05, 2023  |  Delivery

Consumers can now ask Alexa for the status of their Uber Eats orders. The integration of Uber Eats with Amazon Echo devices in the United States enables real-time, hands-free order tracking...

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Voice Commerce Takes Over the Restaurant Industry with Oracle, Uber
Voice Commerce Takes Over the Restaurant Industry with Oracle, Uber
May 04, 2023  |  Restaurant innovation

From Oracle to Uber, major technology companies are extending voice ordering’s reach in the restaurant industry. On Thursday (May 4), voice artificial intelligence (AI) company...

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Restaurants Use Voice to Drive New Customer Experiences
Restaurants Use Voice to Drive New Customer Experiences
April 03, 2023  |  ResTech

As more consumers use voice assistants, restaurants are driving loyalty with frictionless ordering. The Context For restaurants, any ordering and payment channel that removes friction...

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This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
March 30, 2023  |  Amazon

The old saying in hockey is to skate to where the puck is going to be. The old maxim in business and in life: If...

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Amazon Eases Its Way Into Restaurants With Online Ordering Partnerships
Amazon Eases Its Way Into Restaurants With Online Ordering Partnerships
March 29, 2023  |  Amazon

After Amazon’s ill-fated early forays into the restaurant industry, the company is reapproaching the space. On Wednesday (March 29), fast-casual giant Panera Bread announced that it is letting its...

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Panera Lets Loyalty Members Order Via Alexa
Panera Lets Loyalty Members Order Via Alexa
March 29, 2023  |  Restaurant innovation

Panera Bread has begun letting its loyalty membership customers order via Amazon’s Alexa. “Ordering with Alexa provides convenience for MyPanera members and allows them to...

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Amazon Alexa and Disney Team on ‘Hey Disney’
Amazon Alexa and Disney Team on ‘Hey Disney’
January 05, 2023  |  Amazon

Want to watch The Mandalorian? No problem. Just say “Hey Disney” to your Amazon Echo. That’s the upshot of Amazon’s preview announcement Thursday (Jan. 5)...

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The Greatly Exaggerated Demise of Alexa, eCommerce and the Card Networks
The Greatly Exaggerated Demise of Alexa, eCommerce and the Card Networks
November 28, 2022  |  Platform Payments

Almost 57 years ago to the day, the 1960’s rock band The Byrds appeared on the Ed Sullivan Show to sing their number one hit...

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Amazon Begins Layoffs in Devices & Services Organization 
Amazon Begins Layoffs in Devices & Services Organization 
November 16, 2022  |  Amazon

Amazon has notified employees of layoffs after deciding to consolidate some teams and programs within its Devices & Services organization.  The firm did not specify...

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