banking practices

OCC Report Uncovers Problems With Sales Practices At Banks
OCC Report Uncovers Problems With Sales Practices At Banks
June 06, 2018  |  Banking

After reviewing sales practices at more than 40 large and mid-sized banks, the Office of the Comptroller of the Currency (OCC) found multiple systemic issues,...

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Bias Allegations Force Hand Of UK Complaints Body
Bias Allegations Force Hand Of UK Complaints Body
March 14, 2018  |  International

Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. FOS handles complaints that customers...

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