bret taylor

OpenAI to File Scaled-Back Restructuring That Keeps Nonprofit in Charge
OpenAI to File Scaled-Back Restructuring That Keeps Nonprofit in Charge
May 05, 2025  |  artificial intelligence

OpenAI said Monday (May 5) that it will submit a revised corporate plan that leaves its nonprofit parent firmly in control of the for-profit arm...

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In the GenAI Era, Why Are Customer Service Chatbots Dumb?
In the GenAI Era, Why Are Customer Service Chatbots Dumb?
February 20, 2025  |  artificial intelligence

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Get...

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OpenAI Chairman Bret Taylor Launches AI Chatbot Startup Sierra
OpenAI Chairman Bret Taylor Launches AI Chatbot Startup Sierra
February 14, 2024  |  artificial intelligence

OpenAI Chairman Bret Taylor has launched Sierra, an artificial intelligence (AI) chatbot startup, aiming to develop conversational AI agents specifically designed for businesses. Get the Full Story Complete the...

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