chatbot

SEB Launches Voice-Activated Assistant Aida To Improve Customer Service
SEB Launches Voice-Activated Assistant Aida To Improve Customer Service
July 31, 2017  |  Merchant Innovation

SEB AB, the largest bank in Sweden, is getting into the voice-activated digital assistant game with the launch of Aida. According to a news report in Bloomberg,...

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Chatbot That Helps Users Appeal Parking Tickets Comes To U.S.
Chatbot That Helps Users Appeal Parking Tickets Comes To U.S.
July 14, 2017  |  Innovation

A chatbot called DoNotPay that helps users appeal parking tickets for free in the U.K. is now available in the United States. Get the Full...

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Mastercard Taps APIs With An Eye Beyond Plastic
Mastercard Taps APIs With An Eye Beyond Plastic
July 14, 2017  |  API

After decades of focus on plastic cards, Mastercard has turned its attention to the potential of APIs to expand its services and reach. For the July B2B API...

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AI/BOTS: AI’s Impact on The Digital Retail Revolution
AI/BOTS: AI’s Impact on The Digital Retail Revolution
July 13, 2017  |  Chatbots

The digital retail revolution is well underway. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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NEW REPORT: For Mastercard, Are APIs More Priceless Than Plastic?
NEW REPORT: For Mastercard, Are APIs More Priceless Than Plastic?
July 13, 2017  |  API

Could APIs be the great payment equalizers? One major payment company is ready to take that chance in an effort to expand the reach of...

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AI/BOT: Where Do Chatbots Go From Here?
AI/BOT: Where Do Chatbots Go From Here?
July 06, 2017  |  Chatbots And Commerce

Within the past year, Facebook’s Messenger has been responsible for the boom in chatbot growth. With more than 100,000 businesses creating interactive company chatbots, it...

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Baidu Buys Human Machine Interaction Tech Company KITT.AI For Undisclosed Sum
Baidu Buys Human Machine Interaction Tech Company KITT.AI For Undisclosed Sum
July 06, 2017  |  Partnerships / Acquisitions

KITT.AI, the company that makes human machine interaction easy with natural language understanding technologies, has been sold to Baidu, the leading internet search company in...

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Tommy Hilfiger Adds Innovative Chatbot Feature
Tommy Hilfiger Adds Innovative Chatbot Feature
June 29, 2017  |  Retail

With artificial intelligence moving forward and many companies hopping on board, chatbots have become a pervasive force in the retail industry. Consumers’ desire to receive...

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Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
Aspect Software Chatbot, Agent Sync Achieves Customer Satisfaction
June 16, 2017  |  Retail

The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....

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