Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Mercedes has turned to Microsoft to expand on its use of in-car artificial intelligence (AI). Get the Full Story Complete the form to unlock this...
Google is reportedly warning its employees to take care when using artificial intelligence (AI) chatbots. Get the Full Story Complete the form to unlock this...
While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...
America’s consumer protection watchdog says it’s monitoring the banking sector’s use of AI-powered chatbots. Get the Full Story Complete the form to unlock this article...
Humanity has always tended to over-trust the computer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
OpenAI, Microsoft, and Google have all made strides in developing generative chatbots, but one major flaw plagues them all: AI hallucinations. These hallucinations occur when...
OpenAI plans to continue operating in Europe, CEO Sam Altman tweeted Friday (May 26). Get the Full Story Complete the form to unlock this article...