Chatbots have come a long way from the early versions back in the 1960s — yes, the 1960s — such as ELIZA, who imitated a...
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There is nothing worse than trying to get customer service from a less than fully functional chatbot or automated voice system. Get the Full Story...
Unless one is having a medical emergency, going to an ER, in general, is often not the best way for a patient to receive care...
Directly, a company focused on making chatbots more user-friendly and intelligent, has secured $20 million in a new round of financing led by Samsung’s NEXT....
An artificial intelligence (AI)-powered travel bot called Eddy Travels has raised about $500,000 in a pre-Seed funding round, according to reports. The funding round was...
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. Get the...