chatbots

Major Updates Coming To Microsoft’s Chatbot Tools
Major Updates Coming To Microsoft’s Chatbot Tools
May 08, 2018  |  Artificial Intelligence

Microsoft CEO Satya Nadella has revealed that a major update is coming to the company’s conversational AI tools. Get the Full Story Complete the form...

READ MORE >
AI Bots Can Help Retailers Serve Customers
AI Bots Can Help Retailers Serve Customers
April 30, 2018  |  eCommerce

Consumers may have only two to three shopping apps on their phones – even though there is a whole universe of eCommerce companies with mobile...

READ MORE >
Unattended Retail Can Boost Visits To Stores
Unattended Retail Can Boost Visits To Stores
April 19, 2018  |  Retail

Consumers want their orders faster than ever before. Quick-service restaurants (QSRs) are working to make the ordering process faster too. Get the Full Story Complete...

READ MORE >
Bitcoin Daily: Cryptojacking Jumped 8500 Percent In 4Q, Ben The Chatbot Trades Bitcoin
Bitcoin Daily: Cryptojacking Jumped 8500 Percent In 4Q, Ben The Chatbot Trades Bitcoin
March 23, 2018  |  Bitcoin

Bitcoin fell below the $9,000 mark on Thursday (March 22), CNBC reported. The drop came as news surfaced that Japanese regulators were scrutinizing cryptocurrencies. Bitcoin...

READ MORE >
Today In Data: Business Travel Spend, Digital IDs And AI-Powered Banking
Today In Data: Business Travel Spend, Digital IDs And AI-Powered Banking
February 27, 2018  |  Today In Data

Today in PYMNTS data, businesses spend trillions on travel without knowing where the money goes, Nigeria’s digital identity program will cost millions more than expected...

READ MORE >
Chatbots Sizzle, SSN Numbers Fizzle And Grocery Shoppers Feel The Love
Chatbots Sizzle, SSN Numbers Fizzle And Grocery Shoppers Feel The Love
February 23, 2018  |  Sizzle/Fizzle

Sizzle Of the Week: Grocery Customers Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

READ MORE >
The Drag-And-Drop Future Of Developing For Voice
The Drag-And-Drop Future Of Developing For Voice
February 21, 2018  |  Innovation

In the era of Wix, Squarespace and GoDaddy, it can be hard to remember that once upon a time building a quality website was a...

READ MORE >
Today’s Loyalty Chatbots And Apps Evolved From S&H Reward Stamps
Today’s Loyalty Chatbots And Apps Evolved From S&H Reward Stamps
February 20, 2018  |  Loyalty & Rewards

Just before the 20th century, two entrepreneurs found a new use for stamps — other than postage on a letter. Get the Full Story Complete...

READ MORE >
25 Percent Of Customer Services Handled By Chatbots In Two Years
25 Percent Of Customer Services Handled By Chatbots In Two Years
February 20, 2018  |  Chatbots

Chatbots, or virtual customer assistants (VCAs), will be used in 25 percent of customer service and support operations by 2020, up from just 2 percent...

READ MORE >