In the face of growing competition, banks around the world are working hard to become the first choice of today’s customers. Recent PYMNTS research indicates...
Israel-based hybrid chatbot startup Servicefriend was acquired by Facebook to build customer service bots for its planned digital wallet Calibra, reports said on Saturday (Sept....
Delta Airlines Inc. has filed a lawsuit against a firm that powered a chatbot on its website. The lawsuit alleges that [24]7.ai Inc. did not...
Many Indian consumers are making their first forays into the digital financial ecosystem as demonetization continues to shrink the country’s age-old reliance on cash. To...
In a report that studied the impact of artificial intelligence (AI) on retail, Juniper Research estimates that retail sales stemming from interactions with chatbots are...
A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. Get the Full...