checkout

US Retailers See Real-Time Payments as Crucial to Customer Experience
US Retailers See Real-Time Payments as Crucial to Customer Experience
January 19, 2023  |  Faster Payments

New research finds U.S. retailers are planning real-time payments (RTP) advancements to optimize customer experience. That’s according to “The Instant Payments Transformation Guide,” a 2023...

READ MORE >
Retailers Prioritize Payments Choice at Checkout in 2023
Retailers Prioritize Payments Choice at Checkout in 2023
January 17, 2023  |  Payment Methods

For merchants, offering a broad range of payment methods must be a 2023 priority. “We’re living through a fairly tumultuous economic climate at the moment,” Paul...

READ MORE >
Warehouse Club PriceSmart Deploying Toshiba’s Commerce Platform in Latin America
Warehouse Club PriceSmart Deploying Toshiba’s Commerce Platform in Latin America
January 16, 2023  |  Retail

PriceSmart is deploying Toshiba Global Commerce Solutions’ Elera Commerce Platform in its stores throughout Latin America. The operator of membership warehouse clubs in Latin America...

READ MORE >
Grocers Invest in Scan-and-Go Despite Mixed Track Record
Grocers Invest in Scan-and-Go Despite Mixed Track Record
January 13, 2023  |  Technology

Scan-and-go checkout may have an imperfect track record, but grocers are still optimistic about it. By the Numbers Research from “The Instant Payments Transformation Guide:...

READ MORE >
Online Retailers May Lose Half of Sales to Checkout Friction
Online Retailers May Lose Half of Sales to Checkout Friction
January 09, 2023  |  eCommerce

Fifty-five percent of shoppers say checkout friction is frustrating enough for them to quit a purchase mid-process. That potential lost opportunity could represent a significant...

READ MORE >
The ‘Malleable Middle’ May Be Sweet Spot Between Deal-Seekers, Loyal Customers
The ‘Malleable Middle’ May Be Sweet Spot Between Deal-Seekers, Loyal Customers
December 29, 2022  |  Retail

Friction-free transactions could hold the key for retailers and grocers seeking to boost customer retention. PYMNTS’ research has identified three important customer archetypes, and persuadable...

READ MORE >
The ‘Payments as Experience’ Era Will Boost Global Commerce
The ‘Payments as Experience’ Era Will Boost Global Commerce
December 12, 2022  |  Payment Methods

Once almost an afterthought, payments are now an experiential component, requiring nuanced and data-driven care. So said Neil Erlick, chief corporate development officer at payments platform...

READ MORE >
Amazon Expands ‘Just Walk Out’ as Shoppers’ Checkout Expectations Rise
Amazon Expands ‘Just Walk Out’ as Shoppers’ Checkout Expectations Rise
December 06, 2022  |  Amazon Commerce

Amazon is bringing “Just Walk Out” to third-party grocers as shoppers seek better payment experiences. The eCommerce giant announced Monday (Dec. 5) via an emailed...

READ MORE >
The 5 In-Store Shopping Features That Consumers Want Most
The 5 In-Store Shopping Features That Consumers Want Most
December 06, 2022  |  Retail

Consumers have five digital shopping features on their wish list that they want from stores. The question, however, is whether retailers will fulfill that wish,...

READ MORE >