Matt Redwood, head of self-service at Diebold Nixdorf, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Self-checkout has been around for 15 years...
Hi everyone! Astrologists say that people born on Mondays have the psychic ability to understand others — making them better able to see what’s next....
Here’s a buzzword: seamless commerce. For good reason, too. It is an appropriate way to describe the nirvana of the commerce experience, one in which...
Amazon has opened a smaller version of its cashier-free Amazon Go food stores in one of its Seattle offices, according to a report by the...
Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019...
The customer is always right, which means giving them what they want is rule one of commerce. But what the customer wants can be a...
Poet William Cowper famously wrote in his 1787 poem “The Task” that “variety is the spice of life.” And while change-resistant humans are often a bit...
Amazon is reportedly looking to the United Kingdom for a future Amazon Go location. The eCommerce retailer is said to be on the hunt for a space...
When Kohl’s decided to bring Amazon into its store locations about a year ago, many commentators wondered if the brand had made a big mistake....