It may feel like the pandemic has always been here. That there was no “before” this — before the worry about microbes, social distancing and...
Pandemic aside, business in the digital era is still data driven. Guesswork about the consumer and his or her behavior is not necessary or advisable....
Surveying more than 12,000 U.S. consumers since March, PYMNTS has assembled the most comprehensive statistical view anywhere of the coronavirus pandemic and its effects on...
Retailing, like everything else in the business world, is falling into pre- and post-pandemic reference points. Many retail technologies have benefitted from that schism, among...
Here’s something: Spending in brick-and-mortar stores actually grew at a rate of 4.2 percent year over year in 2019 – an increase that is overwhelmingly...
The Internet of Things (IoT) is a phenomenon — so far, a bit of a limited one. Connected devices harbor the potential to bring commerce...
To get a sense of what connected commerce might look like in the near future — a continuum of transactions, seamless and intuitive — picture...
For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. But as...
As evidence mounts that more consumers are doing more commerce from the comfort of their homes, there are also big changes when it comes the...