consumer insight

Unfriendly Skies Mean More Consumers Hit the Road for Vacation
Unfriendly Skies Mean More Consumers Hit the Road for Vacation
July 04, 2023  |  Consumer Insights

Summer is heating up, and consumers across the country are seeking much-needed getaways after battling the year’s inflationary headwinds. The trend is illustrated in PYMNTS’ May...

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BOPIS and Wearables Now Permanent Part of Consumer Everyday Routine
BOPIS and Wearables Now Permanent Part of Consumer Everyday Routine
June 29, 2023  |  Consumer Insights

Although the emergency has been officially over since May, these habits persist.  Before the pandemic hit and lockdowns swept the globe, certain consumer preferences that...

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Consumer Sentiment May Be Up, But It’s Still Below Pre-Pandemic Levels
Consumer Sentiment May Be Up, But It’s Still Below Pre-Pandemic Levels
June 28, 2023  |  Consumer Insights

One data point does not a trend make. And when it comes to consumer sentiment, you’d be remiss in thinking that things are — over...

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FedEx: Consumers Shifting Spending From eCommerce to Entertainment and Services
FedEx: Consumers Shifting Spending From eCommerce to Entertainment and Services
June 20, 2023  |  Delivery

FedEx has seen consumers shift their spending from eCommerce to entertainment and services. The company said this Tuesday (June 20) while reporting another decline in package...

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Apparel Producers Prep for Shrinking Sales as Consumers Cut Back
Apparel Producers Prep for Shrinking Sales as Consumers Cut Back
June 19, 2023  |  Retail

Clothing brands are reportedly cutting back on orders in anticipation of weakening sales. As Bloomberg News reported Friday (June 16), factory owners say they’ve seen...

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Online Grocery Customers Spend 32% More Per Purchase Than In-Store
Online Grocery Customers Spend 32% More Per Purchase Than In-Store
June 07, 2023  |  Retail

Online grocery may only account for a small fraction of total grocery purchases, but those who have adopted digital channels represent grocers’ biggest spenders. By...

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Debt Ceiling Battle Triggers Slide in Consumer Sentiment 
Debt Ceiling Battle Triggers Slide in Consumer Sentiment 
May 28, 2023  |  Consumer Insights

The debt ceiling deal didn’t happen soon enough to prevent a decline in consumer confidence. While President Joe Biden announced Sunday (May 28) an agreement on...

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High-End Retailers May Be Pinched as High Earners Grapple With Card Debt
High-End Retailers May Be Pinched as High Earners Grapple With Card Debt
May 24, 2023  |  Consumer Insights

The latest data from PYMNTS on paycheck-to-paycheck living shows that high earners feel the pinch of credit card debt and wages that aren’t keeping up...

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Consumers Prioritize Mobile Phone Bills Over Credit Cards When Financial Pressures Mount 
Consumers Prioritize Mobile Phone Bills Over Credit Cards When Financial Pressures Mount 
May 22, 2023  |  Consumer Insights

For those with issues making ends meet, deciding what gets paid can have long-term consequences. Inflation’s gradual ebb could signal the start of a potential reprieve...

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