consumer insights

Nordstrom Looks to Digital Transformation to Drive Premium Sales

Nordstrom Looks to Digital Transformation to Drive Premium Sales
Nordstrom Looks to Digital Transformation to Drive Premium Sales
March 05, 2024  |  Earnings

As Nordstrom looks to return its full-priced banner to revenue growth, the department store chain is turning to digital technology to meet upscale shoppers’ increasing...

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Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
March 05, 2024  |  eCommerce

For eCommerce customers who prefer to shop at will versus scheduling auto-fill deliveries, PYMNTS Intelligence reveals, having control over how they use their time each...

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Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
March 01, 2024  |  Consumer Insights

Everyone likes a customized gift, right?  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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Retailers Expand Private-Label Push as Shoppers Continue to Trade Down
Retailers Expand Private-Label Push as Shoppers Continue to Trade Down
February 14, 2024  |  Retail

Retailers such as Target, Macy’s and Walgreens are taking a harder look at their private-label offerings, as PYMNTS Intelligence research shows that ongoing financial pressures...

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35% of Boomers Prefer Retailer Sites to Buying Directly from Brands
35% of Boomers Prefer Retailer Sites to Buying Directly from Brands
February 14, 2024  |  Retail

The competition for customers amongst brand websites, store websites and online marketplaces continues to be shaped by a complex web of consumer preferences, trust considerations...

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Nothing Personal: Nearly a Third of Loyal Shoppers Would Switch Merchants for More Personalized Card-Linked Offers
Nothing Personal: Nearly a Third of Loyal Shoppers Would Switch Merchants for More Personalized Card-Linked...
February 12, 2024  |  Loyalty & Rewards

The 2023 holiday shopping season was a challenging time for consumers as rising prices made it difficult to manage their spending.  Get the Full Story...

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1 in 10 Consumers Use Online Shopping to Manage Expenses
1 in 10 Consumers Use Online Shopping to Manage Expenses
February 09, 2024  |  eCommerce

Time is money, and consumers are constantly seeking ways to make their lives more efficient. One area where this is particularly evident is in the...

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Millennials Embrace Connectivity Tools for Seamless Direct Bank Payouts
Millennials Embrace Connectivity Tools for Seamless Direct Bank Payouts
February 08, 2024  |  Payment Methods

Open banking connectivity features are transforming the way consumers receive payouts from merchants, service providers and government agencies. These features allow consumers to link their...

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