Consumer Spending

Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

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Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
April 01, 2024  |  Streaming

Streaming subscription commerce has become a cornerstone of modern entertainment, offering users access to a vast array of content with a simple tap on their...

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Credit Card Delinquencies Climb as Consumers’ Savings Dip
Credit Card Delinquencies Climb as Consumers’ Savings Dip
April 01, 2024  |  Consumer Finance

While the average American consumer remains “credit healthy,” some trouble spots are apparent. The latest installment of VantageScore’s Credit Gauge shows delinquencies climbing across all...

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Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
March 31, 2024  |  Artificial Intelligence

In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to...

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Consumer Spending Outpaces Income Growth as Inflation Continues
Consumer Spending Outpaces Income Growth as Inflation Continues
March 29, 2024  |  Economy

Consumers keep spending, income growth is muted, and inflation is still here. Bit by bit, debt obligations are eating into disposable income growth. As to...

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The Social Influence: How Platforms Are Shaping Travel and Retail Trends
The Social Influence: How Platforms Are Shaping Travel and Retail Trends
March 29, 2024  |  Social Commerce

Social media platforms like Facebook, Instagram, TikTok and YouTube have become an integral part of daily life for millions of users worldwide, revolutionizing communication, connectivity and consumer behavior. Consumers have access...

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Social Commerce Holdouts Skeptical of Cross-Pollination
Social Commerce Holdouts Skeptical of Cross-Pollination
March 28, 2024  |  Social Commerce

Many consumers are put off by social commerce, not wanting to have their social connection interrupted by product promotion. By the Numbers For the report...

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Walgreens Taps Personalized Marketing to Reach Deal-Seeking Consumers
Walgreens Taps Personalized Marketing to Reach Deal-Seeking Consumers
March 28, 2024  |  Earnings

As economic pressures weigh on shoppers’ minds, Walgreens is leveraging its targeting capabilities to keep them engaged. On a call with analysts Thursday (March 28)...

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Revised Q4 GDP Data Hints at Disposable Income Pressures
Revised Q4 GDP Data Hints at Disposable Income Pressures
March 28, 2024  |  Economy

Three months ago feels like a long time. But the latest — and revised — data on gross domestic product released Thursday (March 28) by the Bureau of...

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