Identity isn’t static — authentication shouldn’t be either. In the latest installment of PYMNTS Commander In Chief Series, John Dancu, president and CEO of IDology, shares...
If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often...
Customer service and protecting customer information are vitally important to any business, but sometimes it can be tough to do one without impacting the other....
Amazon has run up against a roadblock in its play to revolutionize brick-and-mortar grocery shopping. The online retail giant has reportedly delayed the public opening...
Online payments provider WePay announced new product updates that will enable it to drive mobile revenues for the online platforms it supports via Apple Pay...
The loyal customer is increasingly the holy grail of retail — everyone wants to create them, but in an environment littered with discounts, digital offers...
It is hard to overstate the degree to which Sephora has changed the game in cosmetics retail. One of physical retail’s few success stories in...
Mid-sized retailers are missing the mark when it comes to investing in their omnichannel initiatives, according to a new research report from Freestyle Solutions, a...