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53% of Grocery Shoppers Are More Loyal to Merchants Than Products
53% of Grocery Shoppers Are More Loyal to Merchants Than Products
August 05, 2024  |  Consumer Insights

As consumers weigh a wide range of factors when deciding where to make purchases, PYMNTS Intelligence finds that grocery shoppers tend to be motivated by...

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Sam’s Club Recruits Its Customers to Drive Private-Label Innovation
Sam’s Club Recruits Its Customers to Drive Private-Label Innovation
June 06, 2024  |  Retail

As retailers rethink their relationships with their customers looking to drive deeper loyalty and higher engagement, Sam’s Club is looking to its membership base to...

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CVS Pharmacy Debuts Well Market Brand as Retailers Expand Private-Label Items
CVS Pharmacy Debuts Well Market Brand as Retailers Expand Private-Label Items
May 16, 2024  |  Retail

CVS Pharmacy, the retail division of CVS Health, launched a new store brand for snacks, beverages and groceries. The new Well Market brand features nutrition options, bold flavors, recyclable...

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CVS Q1 Earnings Take A Hit From Insurance Venture
CVS Q1 Earnings Take A Hit From Insurance Venture
May 01, 2024  |  Earnings

The volatile consumer healthcare sector showed up big in CVS’ Q1 earnings Wednesday (May 1), with solid revenue from its store operations but a warning about...

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CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
February 07, 2024  |  Earnings

CVS Health announced profitable fourth-quarter (Q4) and full-year earnings on Wednesday (Feb. 7), crediting initiatives to improve primary care and expand omnichannel health services. These efforts aim to provide...

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GoodRx Leads Provider Ranking of Prescription Apps for Sixth Straight Month
GoodRx Leads Provider Ranking of Prescription Apps for Sixth Straight Month
January 29, 2024  |  Prescriptions

During flu season, you want to be on top of your strategy on how to quickly get better if you’re sick. Each month, PYMNTS tracks...

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CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
January 22, 2024  |  Loyalty & Rewards

Loyalty programs have become a ubiquitous part of the retail landscape, offering consumers enticing rewards and incentives for sticking with their favorite brands. However, as...

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Rakuten Stays at No. 1 in PYMNTS Provider Ranking of Coupon Apps
Rakuten Stays at No. 1 in PYMNTS Provider Ranking of Coupon Apps
January 17, 2024  |  Coupon Apps

We’ve started a new year, and retailers are clearing old inventory to make way for new items. In come coupons to help move merchandise, and...

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CVS Expects 4th Quarter Medical Costs to Exceed 86% of Premiums
CVS Expects 4th Quarter Medical Costs to Exceed 86% of Premiums
January 08, 2024  |  Healthcare

CVS Health is warning that its fourth-quarter medical costs may be higher than anticipated. The pharmacy and health insurance company’s finance chief said at a...

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