data brief

57% of Consumers Received Financial Advice in 2023

57% of Consumers Received Financial Advice in 2023
57% of Consumers Received Financial Advice in 2023
January 13, 2025  |  Consumer Insights

Rising inflation and stagnant incomes are forcing many Americans to reconsider their financial stability, prompting a surge in demand for personal finance advice. Economic headwinds...

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Travelers Increasingly Trust Their Travel to AI Assistants
Travelers Increasingly Trust Their Travel to AI Assistants
January 07, 2025  |  artificial intelligence

Generative AI is making its mark in various industries, particularly in the travel and hospitality sectors, where it is increasing customer engagement, improving operational efficiencies...

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74% of Students Lack Access to Tuition Payment Apps
74% of Students Lack Access to Tuition Payment Apps
December 31, 2024  |  Payment Methods

Higher education is vital for personal and professional growth but rising tuition costs make it harder for students to attend. While financial aid like scholarships...

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68% of CFOs See GenAI as Crucial for Financial Reporting
68% of CFOs See GenAI as Crucial for Financial Reporting
December 27, 2024  |  CFO

Generative artificial intelligence (GenAI) is gaining attention across industries, as 65% of firms say they are already using the technology. Get the Full Story Complete...

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Most Small Insurers Set 12-Month Plan to Implement Real-Time Payments
Most Small Insurers Set 12-Month Plan to Implement Real-Time Payments
December 17, 2024  |  Insurance

The insurance industry has faced challenges in implementing real-time payouts due to high costs and transparency issues, despite the potential benefits for insurers and customers,...

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44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
December 02, 2024  |  Consumer Insights

In recent years, digital wallets have become an essential tool for making online payments, but their uses are quickly expanding. In the U.K., nearly half...

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71% of German Consumers Used a Digital Wallet in the Past Year
71% of German Consumers Used a Digital Wallet in the Past Year
December 02, 2024  |  Digital Payments

Digital wallets have become a key tool for German consumers, especially for online shopping and banking. Consider that 71% of consumers in Germany used a...

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GenAI Powers 97% of CMOs’ Customer Service Strategies
GenAI Powers 97% of CMOs’ Customer Service Strategies
December 02, 2024  |  artificial intelligence

It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization...

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