data brief

Nearly a Third of Consumers Want More Than Biometric Authentication When Accessing Bank Accounts
Nearly a Third of Consumers Want More Than Biometric Authentication When Accessing Bank Accounts
July 27, 2023  |  Authentication

When it comes to authentication, consumers increasingly trust and prefer the biometrics afforded by smartphones to protect their identities. Get the Full Story Complete the...

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The Digital Economy Touches Twice as Many High-Income Earners as Lower-Income Consumers
The Digital Economy Touches Twice as Many High-Income Earners as Lower-Income Consumers
July 26, 2023  |  Connected Economy

Effects of the pandemic continue to be felt, and one area of marked change is in the use of the digitally connected economy, which is...

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21% of Consumers Find Making Healthcare Payments Difficult
21% of Consumers Find Making Healthcare Payments Difficult
July 25, 2023  |  Healthcare

The possibilities for managing aspects of our healthcare via digital means are resonating more across the demographic spectrum as platforms and portals increase in popularity...

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14% of Consumers Prioritize the Bills Easiest to Pay
14% of Consumers Prioritize the Bills Easiest to Pay
July 24, 2023  |  Consumer Payments

The ease of bill pay can help decide what gets paid and what doesn’t when consumers are under the kind of financial pressures they’ve been...

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60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
July 21, 2023  |  Digital Payments

When it comes to credentials vaults that aggregate payment information and store credentials securely, and updating payment information shared with merchants when consumers change payment...

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Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
July 21, 2023  |  Subscriptions

Consumers who join alcoholic beverage subscription programs, PYMNTS research reveals, may nonetheless not be ready to commit to receiving their boxes, say, every week. Rather,...

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Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
July 21, 2023  |  Payments Innovation

What payment methods are being explored by retailers in the grocery, pharmacy and convenience store arenas? It depends, as these retailers have different needs that...

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When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
July 19, 2023  |  Digital Identity

As fraudsters grow more sophisticated, so too must the fraud defenses of eCommerce sites and other operators who sail the shark-infested waters of digital commerce....

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Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

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