data brief

Lower Prices Win Greater Loyalty From Today’s Fickle Consumer
Lower Prices Win Greater Loyalty From Today’s Fickle Consumer
July 17, 2023  |  Consumer Insights

Maybe it’s hard for parents to pick favorites, but for consumers it’s easy. Get the Full Story Complete the form to unlock this article and...

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Storing Payments Credentials Online Bothers Millennials More Than Gen X Shoppers
Storing Payments Credentials Online Bothers Millennials More Than Gen X Shoppers
July 14, 2023  |  Digital Payments

As consumers look to stored credentials to make their payment experiences easier, the majority are actually finding the capability comes with its own pain points....

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60% of Millennials Are Interested in BNPL Plans From Their Banks
60% of Millennials Are Interested in BNPL Plans From Their Banks
July 13, 2023  |  Buy Now Pay Later

Buy now, pay later (BNPL) plans seem to be everywhere, but the greenfield opportunity remains relatively untapped. Get the Full Story Complete the form to...

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Study: 70% of Subscription Firms Don’t Measure Customer Retention Rates
Study: 70% of Subscription Firms Don’t Measure Customer Retention Rates
July 12, 2023  |  Subscriptions

“How’m I doing?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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Nearly Three-Quarters of Bank Customers Say Innovation Is What Keeps Their Business
Nearly Three-Quarters of Bank Customers Say Innovation Is What Keeps Their Business
July 11, 2023  |  Innovation

For account holders at financial institutions (FIs), innovative financial products are increasingly becoming must-haves. Get the Full Story Complete the form to unlock this article...

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Millennials Say Yes to Super Apps, Baby Boomers Not So Sure
Millennials Say Yes to Super Apps, Baby Boomers Not So Sure
July 10, 2023  |  Connected Economy

Many tech providers around the world are looking to unify disparate digital activities into all-in-one mobile platforms, and millennials are eager to get on board....

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Most Consumers Using Healthcare Payment Plans Have Faced Unexpected Bills
Most Consumers Using Healthcare Payment Plans Have Faced Unexpected Bills
July 07, 2023  |  Healthcare

Consumers who use payment plans to cover their out-of-pocket healthcare costs are more than twice as likely as the overall population to be faced with...

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More Online Grocery Customers Now Opt for Curbside Pickup Instead of Delivery
More Online Grocery Customers Now Opt for Curbside Pickup Instead of Delivery
July 06, 2023  |  eCommerce

When it comes to online grocery, consumers are more willing to hop in their cars and pick up their orders than wait around (and/or pay...

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Data Security Can Help Merchants Swing Consumer Loyalty Their Way
Data Security Can Help Merchants Swing Consumer Loyalty Their Way
July 05, 2023  |  eCommerce

As eCommerce merchants look to win the loyalty of customers who are on the fence, there are a range of factors that can be make...

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