data brief

Nearly Three Quarters of Consumers Say Single Healthcare Portal Will Improve Patient Experience
Nearly Three Quarters of Consumers Say Single Healthcare Portal Will Improve Patient Experience
May 30, 2023  |  Healthcare

Online portals have become a popular way to manage healthcare information and payments, but consumers must often use more than one portal, which is cumbersome...

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Grocery Shoppers Don’t Scrimp When Buying Food for Their Pets
Grocery Shoppers Don’t Scrimp When Buying Food for Their Pets
May 26, 2023  |  Consumer Insights

As ongoing macroeconomic challenges put pressure on consumers’ grocery shopping budgets, many are turning to lower-quality goods to save on cost, but few are willing...

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Cyber and Data Risks Top List of International Growing Pains
Cyber and Data Risks Top List of International Growing Pains
May 26, 2023  |  International

Good people have always been the key to good business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Only 25% of Consumers Have Ever Used a FinTech Bank
Only 25% of Consumers Have Ever Used a FinTech Bank
May 25, 2023  |  Digital Banking

Digital-first and digital-only banks are gaining ground, but many consumers are hesitant to make the switch from a more traditional bank to a neobank. Get...

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64% of FIs Report Increases in Fraud Attacks on Credit and Debit Cards 
64% of FIs Report Increases in Fraud Attacks on Credit and Debit Cards 
May 25, 2023  |  Security & Fraud

The heated battle between fraudsters and financial institutions (FIs) got hotter during the pandemic-era run-up in eCommerce and the use of alternative payment methods. This...

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Half of Merchants Say Managing the Cost of Chargebacks Is Their Biggest Problem
Half of Merchants Say Managing the Cost of Chargebacks Is Their Biggest Problem
May 22, 2023  |  Fraud Prevention

When half of merchants report wrestling with their most costly and contentious problem, it demands attention. Chargebacks are just such an issue and one that...

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Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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60% of APAC Online Shoppers Bail at Checkout Without Local Payments Options
60% of APAC Online Shoppers Bail at Checkout Without Local Payments Options
May 18, 2023  |  Mobile Wallets

The Asia-Pacific region is poised to become a major area of growth for U.S. and U.K. merchants in the next three years, especially for specialty...

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Over 63% of SaaS Firms Want Integrated Spend Management Solutions
Over 63% of SaaS Firms Want Integrated Spend Management Solutions
May 17, 2023  |  Spend Management

When it comes to managing non-payroll spending, automation is where a great deal of the smart money is going. Get the Full Story Complete the...

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