Consumer finance companies — such as banks, credit unions (CUs), and auto and mortgage lenders — that focus on efficiently delivering better customer experiences know...
The average business has lost nearly one-half of one percent (0.43%) of its credit card payment revenue to card transaction disputes in the past 12...
When shopping with small- to medium-sized businesses (SMBs), the shopping features consumers care about most are rewards programs and the ability to use their preferred...
Nearly 3 out of 4 utility companies are investing or plan to invest in payments digitization. Get the Full Story Complete the form to unlock...
Sixty-one percent of firms are selling more on digital marketplaces now than they did one year ago, according to “Online Sellers,” a PYMNTS report based...
The average subscriber has dropped one of their five retail subscriptions since October, according to “Subscription Commerce Conversion,” a PYMNTS and sticky.io collaboration based on...
Fifteen percent of companies from four industries with annual revenue between $50 million and $1 billion currently use real-time payments to make or receive payments,...
Cross-channel integration has become table stakes for financial institutions (FIs), as consumers expect to find it easy to transact, make payments and see transaction histories...
Consumers are shopping less but spending more when they do. Inflation may have influenced this rise in expenditures in March, according to “Digital Economy Payments,”...