data brief

23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
March 31, 2022  |  Credit Unions

Twenty-three percent of credit union members would be willing to switch financial institutions for access to more innovative products, according to “Credit Union Innovation,” a...

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The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
March 30, 2022  |  Connected Economy

The Pacific and South Atlantic regions of the U.S. have the highest levels of digital engagement as well as the highest levels of interest in...

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5 Cross-Channel-Capable Shopping Features Became More Common in 2021
5 Cross-Channel-Capable Shopping Features Became More Common in 2021
March 29, 2022  |  Retail

Merchants know how important it is to enhance the overall shopping experience they offer, regardless of channel. Get the Full Story Complete the form to...

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Half of Consumers Are Highly Likely to Switch Merchants Due to Credit Card Surcharges
Half of Consumers Are Highly Likely to Switch Merchants Due to Credit Card Surcharges
March 28, 2022  |  Credit Cards

A key consideration for merchants considering whether to implement credit card surcharges is the impact of such a fee on credit card users. Get the...

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Convenience Drives Consumer Interest in Advanced ID Verification Technologies
Convenience Drives Consumer Interest in Advanced ID Verification Technologies
March 25, 2022  |  Authentication

In providing secure verification for online accounts, there are several alternatives to legacy username and password-based processes that fall under the umbrella term “advanced ID...

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Mobile Devices Are Tool of Choice for One-Third of Consumers’ Online Shopping
Mobile Devices Are Tool of Choice for One-Third of Consumers’ Online Shopping
March 24, 2022  |  Mobile Payments

When consumers make online purchases of food items, retail products, groceries or travel services, a growing share of them are doing it on mobile devices....

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20% of Businesses Still Haven’t Outsourced Their Working Capital Optimization
20% of Businesses Still Haven’t Outsourced Their Working Capital Optimization
March 23, 2022  |  B2B Payments

Most U.S. and Canadian firms are aware of the transformative impact that third-party providers can bring to their working capital and are working with at...

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53% of Consumers Look for Trustworthiness From Potential Lenders
53% of Consumers Look for Trustworthiness From Potential Lenders
March 21, 2022  |  BNPL

The top thing consumers want from credit providers is trustworthiness. Fifty-three percent of consumers say trust in the credit provider is an important factor when...

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41% of Restaurant Revenue Now Comes Through Digital Channels
41% of Restaurant Revenue Now Comes Through Digital Channels
March 18, 2022  |  ResTech

Forty-one percent of the average restaurant’s revenue is now generated online, according to the Restaurant Friction Index, a PYMNTS and Paytronix collaboration that surveyed 501...

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