data brief

73% of FIs That Offer Cryptocurrency Plan to Add More
73% of FIs That Offer Cryptocurrency Plan to Add More
December 06, 2021  |  Cryptocurrency

Despite the availability of new payment options, many financial institutions (FIs) lag the marketplace interest in cross-border payments innovations, especially when it comes to providing...

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77% of Top-Performing Subscription Merchants Offer Features Known to Inspire Consumer Trust 
77% of Top-Performing Subscription Merchants Offer Features Known to Inspire Consumer Trust 
December 03, 2021  |  Subscriptions

There is increasing pressure on retail subscription merchants to improve their customers’ overall subscription experiences in order to stand out and meet their higher-than-ever expectations. ...

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24% of Consumers Are Uncomfortable Sharing Bank Account Credentials With Third-Party Apps
24% of Consumers Are Uncomfortable Sharing Bank Account Credentials With Third-Party Apps
December 02, 2021  |  Banking

Although digital payment methods are now routinely used to purchase goods and services, some consumers who are concerned about protecting their bank accounts and personal information...

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25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40 Per Purchase
25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40...
December 01, 2021  |  Payment Methods

The pandemic brought a great deal of attention to the variety of ways customers can get meals from restaurants. Both table-service restaurants and quick-service restaurants...

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27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
November 30, 2021  |  Subscription Commerce

Consumers have a growing appetite for subscription services, but they can quickly sour on the experience when their automated payments are declined. Unfortunately, hiccups in...

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Gen Z’s More Interested in Extended Warranties Than Product Protection Plans
Gen Z’s More Interested in Extended Warranties Than Product Protection Plans
November 29, 2021  |  Retail

Merchants who want to sell plans that cover product failure and, in some cases, accidental damage should know that marketing language matters. Consumer interest in...

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61% of Consumers Would Be OK With Login Methods Other Than Passwords
61% of Consumers Would Be OK With Login Methods Other Than Passwords
November 26, 2021  |  Authentication

Today’s consumers have several forms of digital banking and financial accounts — from banks with traditional branches, online-only banks, FinTechs, insurance companies and brokerages. Get...

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Average US Consumer Now Has 5 Retail Subscriptions
Average US Consumer Now Has 5 Retail Subscriptions
November 26, 2021  |  Subscriptions

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Rising Consumer Awareness Sparks Tripling of Instant Payments
Rising Consumer Awareness Sparks Tripling of Instant Payments
November 24, 2021  |  Disbursements

In many ways, 2020 was the year of disbursements in the United States. The U.S. government disbursed stimulus payments to 138 million consumers to shore up...

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