All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...
As more U.S. consumers turn to financial apps in efforts to simplify banking and investment, earning their trust has become an increasingly important factor for...
March 2020 triggered a massive slowdown in B2B payments flows. Today, 39% of U.S. and Canadian firms wait longer to receive payments now than they...
As the holiday shopping season approaches, most consumers plan to shop online, get an early start and choose eCommerce stores that offer rewards programs. Get...
Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...
By most accounts, the consumer love affair with retail subscription services has never been stronger, and yet a simple erroneous payment decline can seriously test...
Increasingly, in the midst of the pandemic and looking beyond COVID-19, consumers are interacting more than ever before across a string of digital touchpoints in...
The embrace of digital tech and the use of different tools runs wide and deep in our lives, with PYMNTS’ survey of over 15,000 U.S....
With the rise of eCommerce, frustrating situations like cracked phones, damaged furniture and broken equipment are far too common for consumers, leading them to demand...