data brief

Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
October 15, 2021  |  Cross Border Commerce

It’s a big world out there and the rise in cross-border eCommerce presents unprecedented opportunities for businesses to reach new customers and expand into new...

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63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
October 13, 2021  |  CFO

The pandemic’s disruption to the economy and to business models has spurred chief financial officers (CFOs) to re-examine the strategies they use to reach their...

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Data Brief: 80% of US Consumers Have at Least One Subscription 
Data Brief: 80% of US Consumers Have at Least One Subscription 
October 12, 2021  |  Subscriptions

More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across...

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36% of US Consumers Say Trust Is Key Factor in Choosing Online Merchants
36% of US Consumers Say Trust Is Key Factor in Choosing Online Merchants
October 11, 2021  |  Safety and Security

Consumers want to feel safe when they shop online. They’re willing to trade off at least some of the conveniences of online commerce – namely,...

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Only 27% of US Consumers Plan to Dine Out Between Now and the End of 2021
Only 27% of US Consumers Plan to Dine Out Between Now and the End of...
October 08, 2021  |  Data

The pandemic is lingering, but bit by bit, we are venturing out. The digital shift is firmly in place, too – but that doesn’t mean...

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55% of Millennials Interested in Buying Big-Ticket Items Online  
55% of Millennials Interested in Buying Big-Ticket Items Online  
October 07, 2021  |  eCommerce

The report “Digital Platforms: How Consumers Shop and Pay for Big-Ticket Purchases,” a PYMNTS and Rightpoint collaboration, found that as the economy continues to improve,...

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49% of US Consumers Use Digital Bill Payment Services from Banks
49% of US Consumers Use Digital Bill Payment Services from Banks
October 06, 2021  |  Digital Payments

The great digital shift is transforming the way we interact with all manner of companies — including the banks and billers with which consumers interact...

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49% of US Consumers Interested in Digital Banking Services from Larger Firms
49% of US Consumers Interested in Digital Banking Services from Larger Firms
October 05, 2021  |  Digital Banking

The report “Digital Banking: The Brewing Battle for Where We Will Bank,” a PYMNTS and Optherium collaboration, surveyed 2,225 U.S.-based consumers to gauge their impressions...

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29M US Consumers Used BNPL in the Past 12 Months
29M US Consumers Used BNPL in the Past 12 Months
October 04, 2021  |  Buy Now Pay Later

To get a sense of just how pervasive buy now, pay later (BNPL) has become in the fabric of U.S. commerce and embraced by consumers...

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