data brief

Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping

Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
November 23, 2021  |  eCommerce

Merchants have reduced the availability of some online shopping features for customers this year — particularly free shipping — and this left some consumers completing...

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Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
November 19, 2021  |  Cryptocurrency

Despite the availability of new payment options, many financial institutions (FIs) lag behind marketplace interest in cross-border payments innovations, especially when providing B2B access to...

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Secret Sauce: 75% of Top-Ranked Global eCommerce Sites Use IP-Recognition Tech
Secret Sauce: 75% of Top-Ranked Global eCommerce Sites Use IP-Recognition Tech
November 18, 2021  |  eCommerce

The growing market for international eCommerce is rewriting the rules of international trade — and reshaping the global economy. Consumers in in countries around the...

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New Data: Non-Recurring Business Payments Have 1-in-3 Chance of Being Late
New Data: Non-Recurring Business Payments Have 1-in-3 Chance of Being Late
November 18, 2021  |  SMBs

Small and midsize businesses (SMBs) in the United States receive more than a third of their sales from buyers they work with irregularly — once,...

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59% of CFOs Say Digital Payments Key to Better Balance Sheets
59% of CFOs Say Digital Payments Key to Better Balance Sheets
November 16, 2021  |  B2B Payments

U.S. businesses are using digital channels to make and receive more payments than ever, using supplier portals, app-based payments and other online methods to send and receive...

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27% of Subscription Customers Had a Payment Issue in the Last Year
27% of Subscription Customers Had a Payment Issue in the Last Year
November 15, 2021  |  Subscription Commerce

Consumers have developed an increased appetite for subscription services, and they may well be pleased with the convenience these services provide, but a large part of keeping that experience positive hinges...

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Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

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