data brief

43% of US Adults Interested In BNPL for ‘Big Ticket’ Travel, Home Repair, Medical Purchases

43% of US Adults Interested In BNPL for ‘Big Ticket’ Travel, Home Repair, Medical Purchases
43% of US Adults Interested In BNPL for ‘Big Ticket’ Travel, Home Repair, Medical Purchases
October 25, 2021  |  Buy Now Pay Later

Buy now, pay later (BNPL) services are gaining the interest of consumers — but more importantly, the payment option is finding widespread use. Get the...

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80% of Modern Shoppers Prefer Self-Service Kiosks for Faster Checkout
80% of Modern Shoppers Prefer Self-Service Kiosks for Faster Checkout
October 22, 2021  |  Unattended Retail

As much as the pandemic and societal circumstances have brought about an array of changes in the way we shop and transact, consumers themselves are...

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63% of Patients Will Switch Healthcare Providers if Their Payment Experience Doesn’t Cut It
63% of Patients Will Switch Healthcare Providers if Their Payment Experience Doesn’t Cut It
October 20, 2021  |  Healthcare

Consumers are used to ease and convenience when they check out online or in-store and “checking out” at the doctors is no different. In fact,...

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60% of Online Consumers Bail at Checkout Over Lack of Key Features
60% of Online Consumers Bail at Checkout Over Lack of Key Features
October 19, 2021  |  Point of Sale

Motivated by a desire to control their shopping experience, consumers have significantly shifted their activities to the digital space. Every digital touchpoint represents an aspect...

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75% of Lease-to-Own Consumers Say It’s Their Only Option to Obtain Durable Goods
75% of Lease-to-Own Consumers Say It’s Their Only Option to Obtain Durable Goods
October 19, 2021  |  Retail

Building a trusted relationship with retail customers is the easiest way to ensure a healthy and dedicated business connection. Simply put, when businesses offer an...

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The QSR Industry Has a Loyalty-Rewards Problem 
The QSR Industry Has a Loyalty-Rewards Problem 
October 15, 2021  |  Loyalty & Rewards

The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...

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Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
October 15, 2021  |  Cross Border Commerce

It’s a big world out there and the rise in cross-border eCommerce presents unprecedented opportunities for businesses to reach new customers and expand into new...

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63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
October 13, 2021  |  CFO

The pandemic’s disruption to the economy and to business models has spurred chief financial officers (CFOs) to re-examine the strategies they use to reach their...

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