The penny jar is a classic, painless way to save for a rainy day. When people get home from work or school, they can simply empty their pockets of change and put those coins in the jar, where they will soon amount to enough for...
From fraud prevention to customer service, AI is transforming how banks do their day-to-day business, says Ken Wong, head of OCBC Bank’s AI lab – and banks that aren’t ready to adopt the tech will soon fall behind. In the latest Digital Banking Tracker, Wong...
From giving consumers in the developing world access to mobile and online banking capabilities to pushing banking tech forward in hopes of creating a new world of intelligent applications, digital banking technology is turning the financial industry on its head. Get the Full Story Complete...
By the numbers, digital banking is — and is not — extremely popular with consumers of all stripes. According to the latest edition of the PYMNTS Digital Banking Tracker, when it comes to some tasks, consumers are clearly comfortable with leaving the physical world behind and making...
PayPal is setting its sights on the unbanked, with an eye, too, on offering mainstream banking services, reported The Wall Street Journal on Monday (April 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Seven out of every 10 Americans use banking apps at least once per week, but nearly as many say they are frustrated by banks’ digital offerings. Katherine McGee, head of digital product management at Wells Fargo, tells PYMNTS how using AI and machine learning is...
Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Get the Full Story Complete the...
Bank of America announced news on Tuesday (March 20) that customers can now add multiple credit and debit cards to their PayPal account without having to use a laptop or desktop computer. Get the Full Story Complete the form to unlock this article and enjoy...
Moving money across country lines is rarely easy or cheap, and that’s especially true in countries with large un- and under-banked populations, like Mexico. In a country where 60 percent of people choose not to bank due to a cultural mistrust of financial institutions, how...