SCA in its simplest form requires that customers be identified through methods that fall into at least two of three categories: knowledge, possession or inherence....
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on technologies such as...
The digital identity verification market is projected to reach $12.8 billion by 2024, despite the fact that digital IDs are still largely underused in the...
The insurance industry has a reputation for slow procedures and even slower payments, and the claims process still often requires customers to deal with depositing...
Call centers are starting to move away from KBA as new technologies emerge. The number of facilities looking for alternatives has doubled since 2018, with...
Governments rely on tax revenues to fuel the vital services they provide to residents and businesses – from firefighting and public education to water system...
The number of workers who participate in field-based roles — including construction professionals, plumbers and pipefitters — is projected to surge in the coming years....