digital commerce

Retailers Win in Online Grocery
Retailers Win in Online Grocery
March 08, 2024  |  Retail

When consumers buy groceries online, they place their trust in retailers, not marketplaces. By the Numbers The PYMNTS Intelligence report “How Preferred Payment Availability Can...

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D2C Food Subscriptions Drive Loyalty by Courting Pet Parents
D2C Food Subscriptions Drive Loyalty by Courting Pet Parents
March 08, 2024  |  Subscriptions

As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers....

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Lightspeed Founder Returns to Lead Firm as CEO Departs
Lightspeed Founder Returns to Lead Firm as CEO Departs
February 15, 2024  |  Personnel

Digital commerce platform Lightspeed has a new CEO: its old CEO. Dax Dasilva, who founded the company in 2005 and served as its chief executive until February...

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General Mills: Pet Food’s Digital Shift Eats Away at Retail Sales
General Mills: Pet Food’s Digital Shift Eats Away at Retail Sales
December 20, 2023  |  Earnings

As consumers increasingly turn to digital channels to feed their fur babies, General Mills is seeing in-store pet food sales take a dip, even as...

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A False Declined Payment Costs Merchants More Than a Sale
A False Declined Payment Costs Merchants More Than a Sale
December 18, 2023  |  eCommerce

A false decline is a legitimate card transaction that is ultimately denied, either by a bank or a merchant because it is mistakenly considered a...

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Brands Target Consumer Food Spend on Social Media
Brands Target Consumer Food Spend on Social Media
December 12, 2023  |  Social Commerce

Consumers are using social media to buy products, and apparel, beauty, and food and beverage are the three categories they shop the most. A total...

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Visa: Network Tokenization Shifts eCommerce Away From the Account Number
Visa: Network Tokenization Shifts eCommerce Away From the Account Number
December 11, 2023  |  Digital Payments

Physical commerce, via face-to-face, card-present payments, is largely a smooth experience, Swee-May Ngeow, vice president of North America client strategy and solutions at Visa, told...

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More Men Than Women Order Groceries Online
More Men Than Women Order Groceries Online
November 29, 2023  |  eCommerce

In today’s digital-first economy, online shopping has become increasingly popular across various sectors. However, when it comes to online grocery shopping, there is a gender...

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28% of US Consumers Shopped Exclusively Online on Black Friday
28% of US Consumers Shopped Exclusively Online on Black Friday
November 29, 2023  |  eCommerce

eCommerce continues to gain ground among Black Friday shoppers. According to PYMNTS Intelligence in the study “Black Friday 2023: Consumers Widen Their Search for Holiday...

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