The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop...
Department stores are struggling in a digital-first economy, while forward-thinking retailers are looking at the returns process as an opportunity to create a positive customer experience. In eCommerce, Amazon is...
The digital shift produced direct-to-consumer sales, the continued decline of malls/department stores and the accelerated growth of Amazon, Walmart and Target this year. In payment methods, consumers learned about new payment options and adopted...
Nike has long been developing a digital-first, direct-to-consumer (D2C) presence long before COVID-19 hit, and that investment paid off in the firm’s fiscal Q2. In investments, social media-focused attire...
Nike showed in its latest earnings report that the sportswear giant is “just doing it” when it comes to three of the COVID-19 era’s hottest...
Walmart is joining the livestreaming trend with TikTok as creators on the social platform will participate in a shoppable show. Meanwhile, eCommerce firm StockX landed funding that it plans to use to...
Best Buy is modifying some store formats and delivery functions to contend with eCommerce orders and a dramatic rise in curbside pickup amid the accelerated arrival...
First things get miniaturized, then mini things get combined with other mini things to make something (slightly) bigger than the sum of its parts. So...
“Buy a car entirely online, and have it safely delivered, contact-free.” So goes the pitch at online car-buying platform Vroom, which is turning to artificial...